Leaders want consistency in their sales and customer conversations—and for good reason. Consistency is a hallmark of trustworthiness. But in a time of separated teams, conversations across online and offline channels, and more noise than ever, what’s the best way to build consistency in how your teams (and partners, and customers) talk about your business?…
Many business leaders recognize the need for a new growth message, consistently delivered in their important customer conversations. But what are the practical steps to follow? Is there a preferred order? On this episode of the Manage Your Message Podcast, host Jim Karrh explains the five-step sequence to follow. Whether you need to find new…
Does this sound familiar? There are teams of people in a business, many of whom have deep technical knowledge but who also struggle with communication skills. The result is that important projects too often fail. Host Jim Karrh welcomes Clinton Padgett, CEO and President of Project Success, Inc., host of “The Conversation” podcast, and a…
Continue reading 86: Clint Padgett: Conversations for Team and Project Success
It is difficult enough for business professionals to stand out today. It can be even harder when you’re just getting started as a young professional, career changer, or emerging business. Host Jim Karrh welcomes John Walsh, a former senior executive with The Walt Disney Company and The Madison Square Garden Company, who has now started…
Continue reading 85: John Walsh: Go From Starting Out to Standing Out
Our guest says that many of the top sellers, fundraisers, and revenue-growers don’t really like “selling.” The key to success is proactive communication, made simple, and repeated in just a few minutes each day. In this episode host Jim Karrh welcomes Alex Goldfayn, a top sales speaker as well as a revenue-growth consultant. Alex’s average…
Continue reading 84: Alex Goldfayn: Sales Growth in 5 Minutes
Some of the most valuable conversations in business are also the toughest ones to have. Host Jim Karrh welcomes Kwame Christian, a bestselling author and Director of the American Negotiation Institute. Kwame is also host of Negotiate Anything—the world’s most popular negotiation podcast—and an adjunct professor for both Otterbein University’s MBA program and The Ohio…
Continue reading 83: Kwame Christian: Race and Other Difficult Conversations
When it’s your time to lead in the midst of change and anxiety, how can you bring some clarity and humanity? Our guest Charlie Mechem not only has an extraordinary resume—he also offers encouragement and anecdotes to help you with your leadership message. Charlie has an extraordinary resume, including: partner in a law firm; serving…
Continue reading 82: Charlie Mechem: Using Anecdotes as a Leader
The very concept of Managing Your Message – to build a message that others will want to share, and will share–necessarily includes good leadership. Our guest Timothy Lupfer has some leadership ideas that run counter to much of what you might be hearing these days. Tim graduated first in his West Point class, was a…
According to our guest, it is easier to grow professionally and personally if you are “Naked at Work” (metaphorically speaking of course). Danessa Knaupp is an executive coach, former CEO, keynote speaker and author who says we should shift the conversation on leadership. She has coached hundreds of executives across every major industry and has…
Continue reading 80: Danessa Knaupp: Lead with Naked Authenticity
Chances are, you’re in the middle of some important decisions for perhaps the very survival of your business–and certainly decisions that will determine whether your business will be growing. Our guest Dr. Gleb Tsipursky has some timely if contrarian advice. His latest book is titled Never Go With Your Gut: How Pioneering Leaders Make the…