Death, a Teachable Moment, and the Power of a Simple Message

Simple messages can have powerful results. That lesson was reinforced for me recently, and in a decidedly non-business environment. 

My mother was in the hospital; when things took a final turn I needed to quickly travel from a client site in China to my hometown in Georgia to be with her, my Dad, my brother and the extended family. Economy class between Hong Kong and the States gives you plenty of time to think and enough discomfort to ensure major chunks of sleep don't interrupt.