The 3 Steps to Trustworthiness in Professional Services

The 3 Steps to Trustworthiness in Professional Services

“We need to be recognized as trusted advisors, rather than as product peddlers.” I heard this again recently from a client whose business has changed dramatically in recent years. Its past reputation came from selling products; today most revenue comes from high-value services. In order to grow in the future, they need clients to see them in a different light—still believing in their products, to be sure, but more importantly trusting their recommendations and ability to execute. ...

Sales Training Globally: Different, but not that much

The last several months have been busy, including several looooooong trips from Little Rock to help train enterprise sales teams in Europe, Asia and North America. Having had the opportunity to interact in person with salespeople and their managers across the globe--and in a compressed time frame--I can share some comparisons and observations:

...
© 2019 Karrh & Associates, LLC. Jim Karrh and Managing the Message are trademarks of Karrh & Associates, LLC. All Rights Reserved. | Legal | Sitemap | Website by Prime Concepts Group, Inc.